Our Services
Not off-the-shelf. Built with you.
Our services aren’t pre-packaged solutions. They’re shaped through deep listening, honest reflection, and a shared commitment to meaningful change.
We’re here for change, experimentation, and de-risking — not PowerPoint
Change Culture
Shift mindsets, build new habits, and foster inclusive, adaptable cultures. Develop a playbook with core principles, team rituals, comms guides, and decision-making templates ready to embed into your next meeting.
Define Strategies
Accelerated research, experimentation, and sharp thinking to shape actionable strategies rooted in real-world needs. Develop a validated strategy pack including prioritized goals, experiment roadmaps, investment theses.
Design Serivces
We co-create meaningful digital experiences that resonate with users and deliver business impact. Develop a complete experience blueprint including tested wireframes, service maps, and implementation-ready design assets.
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Where to Start?
We believe meaningful change begins with reflection not action. Before we jump into solutions, we ask questions that help you slow down and see clearly: where you are, how you got here, and what truly matters moving forward. Change that lasts doesn’t come from templates it comes from meeting you where you are, with honesty, curiosity, and care.
1. What’s been said a hundred times but never acted on?
2. When was the last time something really changed and how did it feel?
3. Where do decisions get stuck and why?
4. What does a “good day” feel like here and how rare is it?
5. If this organisation could speak, what would it ask of you?
Our Vision
At BOB, we imagine a world where businesses are not just efficient but deeply human. Where decisions are guided by empathy, cultures are shaped by care, and systems evolve with the people they serve. We exist to help organisations put being back into business by creating services, strategies, and cultures that listen, adapt, and grow with integrity. Our vision is to build legacies rooted in values, not just value.
Fixed Scope, Fee, and Activities.
We asked ourselves how we could work in a more humane, honest way — and four engagement packages emerged. It’s transparency and human+AI efficiency, built for momentum, not meetings.
Week 0
Evaluation
Whether we work together or not, we want to leave you in a better spot than we met. Sharing is caring.
Outcome: Shared understanding of your existing digital ecosystem and consumer experience.
2 Weeks
Find Focus
Research-led conversations with more people from different walks of your ecosystem.
Outcome: 3-5 documented problem statements or opportunity areas with data points.
4 Weeks
Experiment
Ideating and experimenting to find the desirable, viable, and feasible option for one problem statement.
Outcome: a validated solution, ready to be implemented with a proposed delivery plan.
24 Weeks
Design
Designing the solution with a sprint-based approach, aiming for the highest quality craft.
Outcome: a complete design with detailed documentation on implementation.